Agentic AI in Indian Fintech: What Changed Beyond Basic Chatbots
Most people use “agentic AI” as a fancy replacement for “chatbot.” That is sloppy. A chatbot mostly answers questions. Agentic AI is supposed to take actions across steps, tools, and systems with limited human hand-holding. In financial services, that means moving from simple conversation toward task execution in areas like customer support, document handling, fraud … Read more